FAQs
Frequently Asked Questions
Starting therapy can come with a lot of questions. Below are answers about getting started, our services, teletherapy, insurance and cost, choosing a therapist, and confidentiality. If you do not see your question, reach out and we are happy to help.
Quick answers
- Getting started: how to schedule, what the first session is like, and finding the right fit.
- Services: couples, individual, family, child, and teen therapy, and the approaches we use.
- Cost & insurance: fees, in-network plans, sliding scale, and teletherapy.
- Safety: confidentiality and what to do in a crisis.
Common questions about therapy in Bozeman
We have grouped the most common questions below. For full details on rates and coverage, see our Insurance & Fees page; to learn about a specific service, browse All Services or Meet Our Clinicians.
Starting therapy brings up a lot of questions. Here are clear answers to the most common ones.
Getting started
How do I schedule an appointment?
You can request an appointment online through our intake link, or contact our office with questions first. We can help you think through which therapist or service may be the best fit for your needs.
Do you offer in-person and online sessions?
Yes. We offer in-person therapy in Bozeman and secure teletherapy across Montana for many services, including individual, couples, and family sessions when appropriate. The best format for children and family work depends on age, goals, and engagement.
What should I expect in my first session?
Your first session is a starting point. Your therapist will want to understand what brings you in, your concerns and goals, relevant background, and what support would help most. For families, it may also explore what each member is experiencing, how conflict tends to unfold, and who should attend future sessions. It is not about blaming one person; it is about understanding the pattern and building a plan together.
How do I know if therapy is right for me or my family?
Therapy can help when something feels stuck, painful, or hard to change without support. You do not need to be in crisis to benefit. Many people begin because they want better communication, more emotional steadiness, stronger relationships, or support through a difficult season.
Our services and approach
What is family therapy, and how is it different from couples therapy?
Couples therapy focuses on the partner relationship; family therapy focuses on the broader family system, which may include parents, children, teens, stepparents, siblings, or caregivers. Some families benefit from both. See our Couples Therapy and Family Therapy pages.
Do you work with children and teens?
Yes. We offer child and teen therapy, play therapy, and family sessions, and we work closely with caregivers. See our Child Therapy, Teen Therapy, and Parenting Support pages.
What therapeutic approaches do you use?
Our work is attachment-based and Emotionally Focused (EFT), and depending on your needs may also draw on EFiT, EFFT, Internal Family Systems, and psychodynamic and trauma-informed care. You can browse everything we offer on our All Services page.
Cost, insurance, and teletherapy
How much does therapy cost?
Fees vary by clinician and service. For current rates, in-network plans, sliding-scale options, and Superbills, see our Insurance & Fees page.
Does insurance cover therapy?
Many plans include mental health benefits, but coverage varies. We are in-network with several major plans; details and the questions to ask your insurer are on our Insurance & Fees page.
Do you offer sliding-scale or reduced-fee therapy?
When availability allows, yes, based on clinician openings and financial need. If cost is a concern, reach out and we can discuss current options.
Do you offer teletherapy for couples and families?
Yes. Secure online sessions can work well for busy families, multiple caregivers, members in different locations, or transportation and scheduling barriers. For some families, a mix of in-person and virtual sessions works best.
Choosing a therapist
How do I choose the right therapist?
A strong fit often includes a licensed or appropriately supervised clinician with experience in your concern and age group, training in the approaches that fit your goals, a respectful and collaborative style, and practical fit around scheduling and format. A consultation is one of the best ways to assess fit. Meet our clinicians to learn more.
How can I verify a therapist's licensure in Montana?
Montana provides an official license lookup through the Department of Labor & Industry. You can also ask a therapist what license they hold and whether they are fully licensed or working under supervision.
What if I do not feel connected to my therapist?
Fit matters. If you do not feel comfortable, understood, or hopeful in the process, it is okay to say so. Let us know and we can explore a better match.
Safety and confidentiality
Is therapy confidential?
Yes. Therapy is confidential except in situations required by law, such as risk of harm to self or others, abuse-reporting obligations, or court-related requirements.
Do you offer emergency or crisis services?
No. We are not a crisis or emergency service. If there is immediate danger or a medical emergency, call 911, go to the nearest emergency room, or call or text 988 to reach the Suicide & Crisis Lifeline.